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Work & Results

Real deployments. Measurable outcomes.

Case studies, how we work, and the tools we build with.

Results

Real deployments. Measurable outcomes.

Fortune 500 · BPO & Customer Experience

Conversational AI — 55% Autonomous Ticket Resolution

Built a production Conversational AI system handling IT support tickets autonomously. Gemini served as the reasoning engine. RAG pipeline built on Vertex AI Search against the knowledge base. Resolution time dropped from 4 hours to 8 minutes. Recovered 2 FTE-equivalents per quarter.

Vertex AI Agent BuilderGemini Cloud FunctionsRAG PipelineMLflow
📊 55% autonomous resolution · 4 hrs → 8 min response time
01
Enterprise GCP Migration

740+ Workloads Migrated — Zero Downtime, $5M+ Optimized

Led end-to-end migration of 740+ enterprise VMs to GCP with zero downtime. Established Architecture Review Boards, deployed Security Command Center Premium, and built Terraform-automated infrastructure at scale. 99.95% uptime SLO maintained throughout.

GCPTerraform Security Command CenterVPC Service ControlsCMEK
🏗️ Zero downtime · $5M+ infrastructure optimization
02
4 Fortune 500 Clients · Canadian Airline · National Retail · SaaS

12 Enterprise Platforms — 92% → 99.5% Pipeline Reliability

Delivered 12 enterprise cloud landing zones and AI data platforms. Built AI-powered data quality monitoring using BigQuery ML and Vertex AI. Pipeline reliability improved from 92% to 99.5%. Prevented $2M+ in data quality issues across 4 Fortune 500 clients.

BigQueryVertex AI DatabricksCloud ComposerMLflow
⚡ 99.5% reliability · $2M+ data issues prevented
03
Professional Services Firm · AI Readiness Audit

AI Readiness Audit — 11 Automation Opportunities Mapped, $180K Annual Value Identified

Conducted a structured AI Readiness Audit across a professional services firm's operations. Mapped existing workflows, data flows, and manual touchpoints across 6 departments. Identified 11 automation candidates ranked by ROI and implementation complexity. Top 3 priorities alone projected $180K in annual efficiency recovery. Delivered a 4-week implementation roadmap with clear ownership and success metrics.

AI Readiness Audit Process Mapping ROI Analysis n8n Claude
🎯 11 opportunities identified · $180K projected annual value · 4-week roadmap delivered
04
How It Works

From first call to first automation live

1

Discovery Call

30 minutes. You explain your business. I ask questions most consultants don't — about your data flows, security posture, compliance requirements, and where your team loses the most time. No pitch deck. Just a real conversation.

2

Operational Diagnostic

1-2 weeks. I map where money flows, where time is wasted, and where AI creates measurable leverage in your specific environment. Every opportunity is ranked by projected ROI. You get a working plan, not a slide deck — and a prototype often starts before the diagnostic wraps.

3

Build & Deploy

1-4 weeks to first automation live. Built with n8n, Vertex AI, Gemini, or Claude — whichever tool fits your workflow and security requirements. Deployed to your environment, not a shared platform. You own everything.

4

Iterate & Expand

Each month we review what's running, measure the impact, and identify the next highest-value opportunity. The second project builds on the first. Your AI capability compounds — and so does the ROI.

NDA signed before any data is discussed. GoC Level II clearance means government engagements can proceed without delays. Your security requirements are the starting point — not an obstacle we work around.

Built With

The tools that power your automation

Enterprise-grade AI automation built on proven platforms — not demo tools.

🔄 Workflow & Automation
n8n Make (Integromat) Zapier Cloud Functions Cloud Run Cloud Scheduler
🤖 AI & LLM
Vertex AI Gemini Claude (Anthropic) OpenAI LangChain RAG Pipelines Vertex AI Agent Builder MLflow
☁️ Cloud & Data
Google Cloud (GCP) BigQuery Terraform Cloud Composer Databricks Pub/Sub Cloud Storage Docker
FAQ

Questions I get on every first call

Canadian businesses with $5M–$200M in revenue that have clear manual processes eating their team's time — invoicing, reporting, customer follow-ups, data entry, internal support. Also government agencies and regulated industries (healthcare, financial services) where security clearance and compliance experience matter as much as the AI itself.

Most agencies have a discovery team that hands off to a build team that hands off to a support team. By the time something breaks, nobody who understood your business is still on the account. At Ofnex, I do the discovery, the build, and the ongoing improvement myself. The institutional knowledge doesn't go anywhere — and the system keeps getting better because the person improving it already knows how it works.

The AI Automation Starter is $750 — one focused automation scoped, built, and delivered within a week. It's designed so you can see exactly what Ofnex delivers before committing to anything larger. Most clients start here, validate the ROI, and expand from there. Larger engagements — AI agents, GCP security reviews, monthly retainers — are scoped based on your specific requirements.

First automation is live within 1–4 weeks depending on complexity. I don't run 6-month discovery phases or 3-month strategy engagements before anything gets built. The diagnostic and the prototype run in parallel — so by the time the roadmap is finalized, you already have something running in your environment.

Yes — and it's where I have the most experience. GoC Level II Security Clearance valid to 2033. PBMM, ITSG-33, GC Cloud Security Guardrails, PIPEDA, PHIPA, PCI-DSS — I've operated inside all of them. NDA is signed before we discuss any operational data. For federal engagements, the clearance means no waiting period.

A senior cloud architect with AI and security depth costs $180K–$250K per year — plus 3–6 months to find and onboard them, and another 3–6 months before they understand your business well enough to build something useful. Ofnex gives you 15 years of enterprise AI, cloud, and security expertise operational within days. When your needs change, you scale up or down without a hiring cycle.

Everything is yours. Code lives in your GitHub repository. Workflows are fully documented. Your team gets trained on how to operate and modify what we built. I'm not interested in creating dependency — I want to leave your organization more capable than I found it. If you want to continue expanding, I'm here. If you want to run it yourself, you have everything you need to do that.

Ready to Move Forward?

Liked what you see? Let's talk.

Every engagement starts with a free 30-minute discovery call — no deck, no pitch. Or send a message and I'll get back to you by email.

info@ofnexconsulting.ai · ofnexconsulting.ai